One of the challenges with earlier versions of OWL was the inability to switch plans. Once you set up a tenant, there were certain aspects of the tenant which could not be changed. For example, if you set up a small business tenant with 10 users, you could not increase the size of the tenant beyond the 25 user limit. There was no way to convert a small business tenant into an enterprise tenant. This meant that a small business growing rapidly might exceed the capacity of its OWL tenant.
The good news is that it is now possible to switch between OWL plans to accommodate customer’s needs. You can switch from one OWL subscription to another in the same service family or in a different service family.
There are two ways to switch OWL plans:
1) Manual switch
2) Using the Switch Plan Wizard
You cannot use the Switch plans wizard if your subscription has more than 300 users. To access the Switch plans wizard, you need to be a global admin for Office 365.
Plans eligible for the Switch plans wizard
| FROM PLAN | TO PLAN |
| Office 365 Small Business |
Office 365 Small Business Premium Office 365 Midsize Business Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Office 365 Small Business Premium |
Office 365 Midsize Business Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Office 365 Midsize Business |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
|
Office 365 Enterprise K1 Office 365 Enterprise K2 |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Office 365 Enterprise E1 |
Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Office 365 Enterprise E3 | Office 365 Enterprise E4 |
|
Lync Online (Plan 1) Lync Online (Plan 2) |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Lync Online (Plan 3) | Office 365 Enterprise E4 |
| SharePoint Online (Plan 1) |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| SharePoint Online (Plan 2) |
Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Exchange Online (Plan 1) |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Exchange Online (Plan 2) |
Office 365 Enterprise E3 Office 365 Enterprise E4 |
| Office 365 Education A1 |
Office 365 Education A2 Office 365 Education A3 |
| Office 365 Education A2 | Office 365 Education A3 |
| Office Online with SharePoint Online Plan 1 or Plan 2 |
Office 365 Education A1 Office 365 Education A2 Office 365 Education A3 Office 365 Education A4 |
| Exchange Online Kiosk |
Office 365 Enterprise E1 Office 365 Enterprise E3 Office 365 Enterprise E4 Office 365 Enterprise K1 Exchange Online Plan 1 Exchange Online Plan 2 |
Any plan that isn’t in the Plans eligible for the Switch plans wizard list can be switched “manually.”
Switching plans manually involves purchasing a new plan, reassigning the licenses, and then cancelling your old plan. You cannot switch back to your old plan after you switch to a plan in a different service family.
If you are interested in switching your OWL plan, please contact H Tech Solutions for a free consultation.
H Tech Solutions Blog by Harris Schneiderman is licensed under a Creative Commons Attribution 4.0 International License.
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