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Proactive DNS Record Checking in Office 365

​Microsoft has released a new feature for Office 365.  It can automatically detect if DNS records are misconfigured for a custom domain.  This is a useful feature when you are setting up a new custom domain for an Office 365 tenant.  It also helps when Microsoft updates the Office 365 service in a way that requires DNS changes.

 

When Office 365 detects that DNS is misconfigured, an alert is generated in the Office 365 admin center.  The message indicates which record needs to be updated in DNS.  An administrator can log into the website for the DNS provider and manually update the record.  There is an integration between Office 365 and GoDaddy which can make this process easier.  If the domain is hosted with GoDaddy, there is the option to log into GoDaddy from the Office 365 admin center and automatically update the records.  This makes it simpler to keep DNS up to date which can be a benefit to Office 365 administrators who are not comfortable making DNS record changes.

 

One the required records are update in DNS, the alert in the Office 365 admin center will be cleared.  This lets the administrator know that the changes in DNS were successful.  This feature helps to simplify the Office 365 admin experience and reduce the number of outages related to DNS configuration.

 

H Tech Solutions recommends using GoDaddy domains in conjunction with Office 365 custom domains because of the simplified administrative experience.  Customers who subscribe to the OWL and Domain Hosting services are automatically provisioned using these platforms.  This means that H Tech Solutions will manage your Office 365 tenant and GoDaddy domain on your behalf for a low annual fee.  This is our recommended solution for small businesses with 1 – 50 users.

 

If you need help setting up and managing a custom domain for Office 365, please contact H Tech Solutions using the URL below.

 

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