The current version of Windows Intune is designed for managing devices for knowledge workers. Knowledge workers generally own more than one device. Moreover, they rarely share their device with another user. Knowledge workers want a mobile device which is customized according to their personal preferences.
By contrast, task workers generally do NOT own their own devices. They use devices which their employer provides. These devices are typically designed to be used for a specific purpose. A common examples of a task worker device would be a handheld scanner for a package delivery service. Task worker devices are also very common in retail stores. Task workers share a single device across multiple users, often according to a shift schedule. The concept of a task worker who “owns” a device does not really exist in this scenario. This creates a challenge when enrolling devices with Windows Intune. Which user should enrol a device to be managed when it is shared across multiple users who have different user accounts? How can you target a user-based MDM policy against a managed device with multiple users?
The next version of Windows Intune addresses this scenario with a new feature called bulk enrolment. This new feature allows an Intune Administrator to enrol task workers devices, set policies, and install applications based on the device, rather than the user. A single Intune service account can enrol Android and iOS devices instead of having separate user IDs for each device. For iOS, Intune will support Apple’s Device Enrolment Program to enable bulk enrolment.
If you are looking for assistance managing your corporate owned or personally owned mobile devices, please contact H Tech Solutions using the URL below.
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